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View Full Version : Click on custom aircraft and crash system


LonnieO
11-29-2007, 01:34 PM
I installed g-4 and had a few issues but if I reset default values it works again.
runs great high frame reates on stock aircraft but if I import a custom from swap pages or modify a stock plane and open choose aircraft as soon as I click on any custom the program just shuts down! no warrning! no message! just bang it closes like I hit exit. and Im back in windows??
any Ideas for a problem with no error message?
Thanks

opjose
11-29-2007, 05:24 PM
I had this happen too.

Rebooted, problem disappeared.

LonnieO
11-29-2007, 06:01 PM
I had this happen too.

Rebooted, problem disappeared.

I have rebooted did fix it it until I tried to load a custom aircraft again then my only option seems to be start the launcher and reset defaults and I have to re calibrate my controler and start over.

I found that idea from one of your other posts on a different problem.

If it would give me some kind of error I would post it but it just closes or crashes the game.

Any other ideas ??

Thanks again

Ryan Douglas
11-29-2007, 07:38 PM
It sounds to me like one or more of your custom aircraft files have become corrupted for some reason. Maybe it happened on import, or during regular use/editing, or maybe it was bad to begin with.

You could open each of your .rfvehicle files in a text editor and look for anything that looks obviously wrong. I'm talking about text that clearly does not fit the file format of all the rest of the data in that file, or the data in other, uncorrupted .rfvehicle files. This could be tedious, though, especially if you have a lot of custom aircraft. And if the corruption is minor, you could get through all of the aircraft and still not see the problem with this method. I would suggest first looking for any of those files that have a very small files size, because they are likely to be corrupt.

Another approach would be to move all of your .rfvehicle files to a different directory, and move them back into the CustomVehicles directory one at a time or in small groups. Load each of them in the sim after copying them back to their original location; don't copy any more files into that directory until you've verified that the ones already in there load and work normally so far. Of course, you'll have to restart the sim each time before new aircraft copied into that directory will appear in the selection dialog.

This is just a guess. Your problem may have another cause. But the behavior you describe sounds similar to behavior we have seen here, so I think it's worth a shot.

LonnieO
11-30-2007, 12:54 AM
It sounds to me like one or more of your custom aircraft files have become corrupted for some reason. Maybe it happened on import, or during regular use/editing, or maybe it was bad to begin with.

You could open each of your .rfvehicle files in a text editor and look for anything that looks obviously wrong. I'm talking about text that clearly does not fit the file format of all the rest of the data in that file, or the data in other, uncorrupted .rfvehicle files. This could be tedious, though, especially if you have a lot of custom aircraft. And if the corruption is minor, you could get through all of the aircraft and still not see the problem with this method. I would suggest first looking for any of those files that have a very small files size, because they are likely to be corrupt.

Another approach would be to move all of your .rfvehicle files to a different directory, and move them back into the CustomVehicles directory one at a time or in small groups. Load each of them in the sim after copying them back to their original location; don't copy any more files into that directory until you've verified that the ones already in there load and work normally so far. Of course, you'll have to restart the sim each time before new aircraft copied into that directory will appear in the selection dialog.

This is just a guess. Your problem may have another cause. But the behavior you describe sounds similar to behavior we have seen here, so I think it's worth a shot.

I deleated the 2 custom aircraft I had imported and the 1 I modified and reset defaults, now when I open g4 it chops and take 15+ seconds to move the plane tail when controler is moved, So I uninstalled and reinstalled G4 nothing else changed but I get .1 -.5 fps YES I said .1 and .5 G3.5 still works perfect ???

I dont have a clue whats up I have more than enough computer and video for this program

And the support # seems worthless I have tried to get through for 2 days now??
I even left a callback #. Seems im not the only one with problems!

I know someone will solve this and other issues but right now I am very frustrated and disapointed. wish it wasnt snowing outside Id go fly and get the mad out!

LonnieO
11-30-2007, 05:42 AM
still getting .1-.5 in windows mode and if I switch to full screen I get 150-160 fps game seems to work fine. seems like a resource allocation issue on this. still cant import or modify an aircraft with out program shutting down when in custom aircraft menu??

pplace
11-30-2007, 08:26 AM
still getting .1-.5 in windows mode and if I switch to full screen I get 150-160 fps game seems to work fine. seems like a resource allocation issue on this. still cant import or modify an aircraft with out program shutting down when in custom aircraft menu??

I mentioned this same situation when I first got G4. On my photofields its terribly slow (not .1-.5 much better at like .5-1!!haha) this is until I run in full screen model. Then it's also over 100 fps?

I wish I could solve this problem as it is very difficult and annoying to switch to a photofield and have to always run full screen mode first (before I open the field I switch.....otherwise it lags so bad I just have to wait and wait)

on the same note: My G3.5 seems to not run nearly as well as before. Kind of the same situation on the photofields (plus the addition of a LONG LONG loading screen to open a photofield) so much so I'm pretty certain I will be un installing G3.5 from my house computer and using it 100% at my business only. (always need a break from working right.haha)

Could it be a screen size / resolution problem? As I never had this in the past....but wasn't running the larger screen resolution size (1280x1024)
I've tested changing it but it doesn't seem to solve it? I dunno.

LonnieO
11-30-2007, 10:19 AM
Import the Trex 600 Nitro Pro v9_EA

http://www.knifeedge.com/forums/downloads.php?do=cat&id=125&sort=date&desc=1&productfilter=&versionfilter=&page=3

This file works perfect in g3.5 I even tried exporting from g3.5 and importing to g4

it will crash you out trying to create DDS

I have duplicated this with a friends computer with this aircraft and the trex 450 ??

if you reset defaults you can reopen G4 but as soon as you click on any custom aircraft your out?? cant deleat bad arcraft from there?

must unistall and reinstall to clear . I have imported the GWS slow stick and no program crash but havent been able to get trex or moded aircraft to work.

I know there are many of you out there with more expertise on video setting and other thing to try on these issues lest here ant ideas to try,

Right now Im trying to beat a horse to death with a wet noodle and a short arm. :D

opjose
11-30-2007, 12:23 PM
still getting .1-.5 in windows mode and if I switch to full screen I get 150-160 fps game seems to work fine. seems like a resource allocation issue on this. still cant import or modify an aircraft with out program shutting down when in custom aircraft menu??

Sadly this is likely a driver problem.

The video driver tells G4 that it is capable of handling effects in windowed mode, but when G4 ( or G3 ) is run in windowed mode, the rendering of those effects is handled by the CPU instead of by the video processor.

That's what kills the frame rate.

You could try turning off particles and other effects ( such as shadows ) to see if you can get the video card to render properly in windowed mode.

You may also want to try changing the color depth and/or resolution until you find something that works.

Ryan Douglas
11-30-2007, 02:51 PM
Import the Trex 600 Nitro Pro v9_EA

http://www.knifeedge.com/forums/downloads.php?do=cat&id=125&sort=date&desc=1&productfilter=&versionfilter=&page=3

This file works perfect in g3.5 I even tried exporting from g3.5 and importing to g4

It looks like you've hit upon a bug in the import process. Based on my results here, I'm guessing you were presented with the Import File Conflict dialog and told it not to overwrite one or more files. Try reimporting that file, and use the settings shown in the attached image the very first time the conflict dialog appears. I think you'll find that you're able to load the aircraft after that.

I will enter a bug report for this issue. Hopefully this workaround will get you going in the meantime. Please let us know.

LonnieO
11-30-2007, 07:52 PM
It looks like you've hit upon a bug in the import process. Based on my results here, I'm guessing you were presented with the Import File Conflict dialog and told it not to overwrite one or more files. Try reimporting that file, and use the settings shown in the attached image the very first time the conflict dialog appears. I think you'll find that you're able to load the aircraft after that.

I will enter a bug report for this issue. Hopefully this workaround will get you going in the meantime. Please let us know.


I tried this and was able to import t-rex , created dds and flew it now when I try and change aircraft it says unexpected error and locks up I must then ctr alt del and task manager says realflight not responding and I must kill the program.

were are the aircraft files in g4 I dont seem to have all the folders like is in G3?

Guess I have to remove the program and reload it again GREAT! :mad:

come on RF I just spent another 200$ just to spend days trying to make a product work. WHY WHY WHY?
BTW still havent heard from tec support I left my callback # 2 days ago :mad:

LonnieO
11-30-2007, 07:55 PM
Sadly this is likely a driver problem.

The video driver tells G4 that it is capable of handling effects in windowed mode, but when G4 ( or G3 ) is run in windowed mode, the rendering of those effects is handled by the CPU instead of by the video processor.

That's what kills the frame rate.

You could try turning off particles and other effects ( such as shadows ) to see if you can get the video card to render properly in windowed mode.

You may also want to try changing the color depth and/or resolution until you find something that works.

Thanks
I will try this if I can ever get the program to stay working. Everytime I change somthing I seem to have to remove and reinstall G4 I never had any real problems with G2 or G3

Guess I should have waited for G4.5

Ryan Douglas
11-30-2007, 08:28 PM
When you said earlier "I deleated the 2 custom aircraft I had imported and the 1 I modified and reset defaults", I assumed you had located all of the custom aircraft files.

G4's custom content is placed in a "RealFlight G4" directory inside your Documents folder. For example, on my Vista system, it looks like this: C:\Users\ryan\Documents\RealFlight G4.

Inside the RealFlight G4 directory, you'll find a Vehicles directory. Inside that you'll find both a CustomModels dir and a CustomVehicles dir. You'll need to delete both of those dirs to remove the aircraft you've already imported. (Technically, there are more files than those to delete if you want to completely clean out the custom content, but I don't suspect the problems you're having will require that.)

If you delete all those files and then Restore Defaults from the Launcher, you shouldn't need to completely reinstall the software to get it working again.


Your comments lead me to believe that the workaround worked for the Trex, but there is still one or more corrupt .rfvehicle or .bse files in the aforementioned directories. Based on what I've seen so far, I think you might be able to fix things by reimporting all the aircraft again, and using the settings in the picture I posted earlier to force it to overwrite all the existing files. If that fails, you could also try going back to my earlier suggestions and performing them exactly now that you know where those files are located.

The bottom line is, the problem is related to the content you're importing. We basically know what's happening now, but it could still be difficult to narrow it down to exactly which vehicle(s) are causing the problem. I do think reimporting everything and overwriting all the old versions will help, but I can't guarantee it. And if you aren't able to clear out the corrupt files, unfortunately there's not much I can do from here. You're right that as a last resort uninstalling and reinstalling RealFlight will clear those files.

Ryan Douglas
11-30-2007, 08:30 PM
By the way, feel free to post a list of the aircraft you're importing that are causing the problems if you determine they keep happening after always overwriting.

LonnieO
11-30-2007, 09:28 PM
By the way, feel free to post a list of the aircraft you're importing that are causing the problems if you determine they keep happening after always overwriting.

I did find another way to remove corrupt custom aircraft I was able to reset defaults and that allowed me to open G4 the I went to manage user files to deleat aircraft this seems to work so I didnt have to reinstall again. I will post what aircraft cause problems as I find em. for now it the trex 600 ver 9 and trex 450.
does it seem g4 likes vista better than XP ?

This question is for a friend who has g4 but no internet access How can he get the 4.035 update patch?

I will also look for the data file in my documents

Thanks
Still beating that horse with the wet noodle