Bad quality control

[ukavu]

I just purchased g2, and just my luck the CD sleeve is missing along with my serial #. Nice that customer support doesn't believe I bought it - so, I guess it's being returned back to the store. Nice one.

[RichardS]

If you did indeed buy the Generation 2 CD you should atleast have a box and a receipt. And well the cd as well. Return them with a note saying what the problem is and I bet you will have them replaced to your satisfaction. If you have a copy of G2 from a friend, you will never be able to get it to work.

[ukavu]

Returning it is not the problem (other that it being mail ordered). Your reply is about the same as tech support, disbelieving that I actually paid for it. Supplying the key ID of the parallel adapter wasn't even good enough for them to cough up a new serial.