KEError 21017 HELP!

[jimi]

I need some help when I install the program the error message KEError 21017:registry key load operation failed
Key: software\microsoft\windows\current version\app paths\realflight G3 Pro.EXE.value: (default)
comes up, any suggestions on what I can do?

[Ryan Douglas]

I have some questions for you which may help resolve the problem. Please answer all of them.


Did you get any errors during installation? You can look in the root directory of whichever drive you chose for installing G3 (probably C:\) and see if there are any "KEError log date (time).txt" files there, where the date and time will be from when you attempted installation. Example: C:\KEError log 11-28-2004 (19h58m17s).txt. If a file like this exists, it will contain a record of all warning and/or error messages that the installer generated. Post them here.
What OS are you running? If it is Windows 2000 or XP, do you have Administrator privileges?
I assume that "realflight G3 Pro.EXE" was actually "RealFlightG3Pro.exe" (all one word) in the actual error message that you received. Is that correct?
Do you happen to have any knowledge about the Windows registry and the regedit program?

[dzgruntld]

It seems I get the KEError 21017 after I run my anti-spyware and anti-virus programs and regular genneral maintenence programs. Why?? I have had to re-install G3.5 a few times now, WHY?? It is getting old to un-install, re-install and re-import custom aircraft and airfiels.

[opjose]

Ask this of your Anti-Virus software writers who are misidentifying program components OR you have something on your system that has modified the G3 files.

[dzgruntld]

I think I found the problem child that isn't playing nice. Seems my current anti-virus does it. I didn't run the lavasoft stuff this weekend but still lost my launcher. I am sorry to vent here when it wasn't even RealFlight's problem. Time for a nasty-gram to my anti-virus company. Thanx for listening, (reading??)