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  #16  
Old 11-07-2005, 03:05 PM
Japhet Japhet is offline
 
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Location: Corvallis, OR
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What happens when it fails to connect? What steps are you going through and what error messages do you see?
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  #17  
Old 11-10-2005, 01:18 AM
spoons spoons is offline
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error messages

Sorry it took so long to reply i have been away with work.

I use the updater and register part from the Luncher

I get the error messages

kEError 12218 error readinf data from socket
and
KEError 12228 HTTP response is missing an expected header
and
KEError 21023: unable to register: client/sever transaction failed

I have no problem with another program or software I use online

Thanks
Greg
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  #18  
Old 11-10-2005, 02:26 PM
Japhet Japhet is offline
 
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Ok thanks for replying. The guy who knows the most about this is out until Monday but I'll ask him to look into this when he gets back. If you don't want to wait, you can try contacting Great Planes tech support and they might know of a way to get around the problem.
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  #19  
Old 11-17-2005, 02:04 PM
Japhet Japhet is offline
 
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spoons, we are going to need the following information from you to evaluate this case:

1) The usual system info from the Launcher (read http://www.knifeedge.com/forums/showthread.php?t=9663)

2) The type of Internet connection you have (dial-up, cable, DSL, satellite)

3) The rest of the error message for KEError 12218. There should be a
second line that begins with "Description: " followed by more info.

Please reply with that info so we can help you.
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  #20  
Old 11-18-2005, 09:47 PM
spoons spoons is offline
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update help

I sent you that infomation in a private message
Thanks
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  #21  
Old 12-01-2005, 03:39 PM
helix helix is offline
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Question update woes....

The Launcher from version .410 is now available for direct download. The file is a self-extracting setup that will copy the latest Launcher to the correct location for you......so now you can download it here.

hello
right after i installed my g3 i added the helis update and arrived at version .366. i just downloaded the launcher updated as per above link and ran it but my g3 version (launcher included) is still .366, not .410 as i was expecting it to be. have i missed s'thing here? BTW the reason i need this update is coz i'm also having registration problems....
cheers
helix
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  #22  
Old 12-01-2005, 06:06 PM
Japhet Japhet is offline
 
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Location: Corvallis, OR
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That's an update to the launcher, not the program. If you are having problems registering, the best thing you can do is contact Great Planes tech support. http://www.realflight.com/techsupport.html
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  #23  
Old 12-02-2005, 10:50 AM
helix helix is offline
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thanks, I'll do that.
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  #24  
Old 02-18-2006, 10:15 PM
david_r2ese david_r2ese is offline
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Error

Here is the error I get when I try to DL the update.
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  #25  
Old 02-28-2006, 06:25 PM
Janne Lehtinen Janne Lehtinen is offline
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Location: Finland
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Quote:
Originally Posted by Ryan Douglas
The Launcher from version .410 is now available for direct download. The file is a self-extracting setup that will copy the latest Launcher to the correct location for you.

This version of the Launcher fixes several problems that kept some customers from performing online updates. The problems affected users with a Direcway satellite internet connection and some users inside a network. The usual KEError in this case was 12228.

Of course, if you can't connect for updates in the first place, you can't download the Launcher that will fix your problem, so now you can download it here. Just save it to your local drive somewhere convenient and then run it. You won't need to change any settings during the installation.

When finished, run the Launcher and attempt online registration and updates. Please let us know your results with this version of the Launcher! If you still have problems, please tell us what happens and exactly what error messages you receive.
Works fine Thx for this update. It needs that 25 mins time until it works. Hope everyone else got it working
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  #26  
Old 03-07-2006, 01:32 PM
david_r2ese david_r2ese is offline
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KEError 12244

Every time I try to connect to get the current, or even next in sequence update, I receive the KEError 12244 code. This will be directly after the program tells me how long to expect the download to take. Needless to say, this is very frustrating.

Dave
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  #27  
Old 03-07-2006, 01:45 PM
evaley evaley is offline
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KEError 21010

ok iv got KEError 21010 does eney 1 know how to tackle that 1???
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  #28  
Old 03-07-2006, 06:57 PM
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Ryan Douglas Ryan Douglas is offline
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Quote:
Originally Posted by david_r2ese
Every time I try to connect to get the current, or even next in sequence update, I receive the KEError 12244 code
Dave
Dave, please tell us the exact and entire text of the error message you receive.
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  #29  
Old 03-07-2006, 07:00 PM
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Ryan Douglas Ryan Douglas is offline
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Quote:
Originally Posted by evaley
ok iv got KEError 21010 does eney 1 know how to tackle that 1???
If you try again now, do you still have the same problem? If so, please follow the instructions in this thread.
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  #30  
Old 03-07-2006, 11:48 PM
david_r2ese david_r2ese is offline
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Ryan,
The exact error is posted in post #24. I just captured the dialogue box.

Dave
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