Updating isues

[pro4tundra]

i curently have verion 3.50.033 and when ever i go to update from the launcher it says,
KEError 21039: Unable to obtain lates available verion number: server transaction failed.
when i try to update to spicific verion i get the same thing. i have my firewall truned off for realflight and the realflight launcher. whats going on?

[opjose]

Do you have anything like Norton Firewall, or Internet security installed?

[pro4tundra]

i do have norton but i have realflight and the launcher under permit all and im still geting the error.

[opjose]

Originally Posted by pro4tundra

i do have norton but i have realflight and the launcher under permit all and im still geting the error.

Try turning off Norton then doing the update.

[pro4tundra]

i tryed that, sill no sucsess.

[dhk79]

Let's see what you have running in the background. Start with MSCONFIG (which will only show the basics) and post the list of what you have under the startup tab.

[pro4tundra]

wow, umm im not sure what im exactly looking at but i did what you said and i got a list of about 30 items. is there somthing im suposed to be looking for speiceficly?

[dhk79]

Well to give you an idea, I only have six. That six also includes enough protection that I can safely visit underground sites where angels fear to tread. So I'd say you need some serious clean up.

I'd recommend getting a program called RUNALYZER or SPYBOT S&D either of which will do a much more in depth analysis of your startup state. RUNALYZER is a subset of SPYBOT and just looks at the startup programs. If you need help figuring out what you need and what's crap, let us know and we'll see if we can assist.

[pro4tundra]

i'll post every thing that i have and you can tell me what you think i dont need

ehtray
jusched
hpsysdrv
igfxtray
hphupd06
RECGUARD
ccApp
AGRSMMSG
lsburnwatcher
SNDMon
mimboot
ISUSPM
SOUNDMAN
ALCWZRD
ALCMTR
relsched
winampa
KBD
NEWDOT~1
HPWuSchd2Reader_sl
qttask
iTunesHelper
NvClp
nwiz
NvMcTray
CTDetect
ctfmon
HP Digital Imaging Monitor
Microsoft Office
Ulead Photo Express 4.0 SE Calender Checker
Updates from HP

there, those are all the things that are under the start up tab.

[dhk79]

Originally Posted by pro4tundra

i'll post every thing that i have and you can tell me what you think i dont need.

OK, I've gone through the list and marked it as follows:
- You probably need these
- Unnecessary
- Unnecessary, but if you use one keep it
I couldn't figure out what these were
- Seriously BAD, definitely delete this one

These are mostly just my opinions, however, I am a serious computer geek - certified in many operating systems, and have been in charge of computer support departments for over 15 years. To be on the save side just disable what you don't want first and test your system. If everything works the way you want it to, then the entries are safe to delete.

To get more info on what something is, try searching some of the on-line process libraries. One of these is ProcessLibrary.Com


ccApp
SNDMon
NvMcTray


ehtray
jusched
hpsysdrv
igfxtray
mimboot
ISUSPM
SOUNDMAN
winampa
qttask
iTunesHelper
nwiz
CTDetect
ctfmon
HP Digital Imaging Monitor
Microsoft Office
Ulead Photo Express 4.0 SE Calender Checker
Updates from HP


hphupd06
RECGUARD
AGRSMMSG
lsburnwatcher
ALCWZRD
ALCMTR
KBD
NvClp


relsched
HPWuSchd2Reader_sl


NEWDOT~1

[pro4tundra]

try that aslo, still no avail. what does the "clear downloade cache" do?

[dhk79]

It removes temporary files that may be corrupted, forcing a new download.

Even if the cleanup didn't correct the problem you were trying to fix, I bet your machine is a lot faster now.

[dhk79]

If clearing the cache doesn't work for you, the next step is to run SPYBOT. Get the program from the link I gave you before. Download its updates and scan your system, you don't have to install the permanent (resident) protection if you don't want to.

The fact that you had NEWDOT in your startup shows you had at least some infestation of spy or ad ware, there may be more.