sound issues

[diamondave5]

i had a sound card go bad for some reason, i replaced it with a turtle beach riviera, should be plenty powerful enough, my sound works great on my pc, videos play, plane videos in media player work great, but now my simulator sound isnt right, the motors sound like they are missing, or running rough, its wierd, in real life id say its too rich, haha, but it never did that before, certain rpms it is jerky sounding, full throttle goes away, i dont understand it, the video portion is smooth so i dont think its a performance issue as far as running the sim, any thoughts? i looked at settings on the sound card and everything seems to be set up the way it should be

[jeffpn]

Try restoring defaults via your launcher.

[diamondave5]

defaults on what? the sound card? the sim? thanks

[diamondave5]

ahh okay, before i do that will that change the stuff i modified on the planes? or just the settings that run the program, i have done some editing on stock planes and custom ones from here, i will wait to do so until i know for sure, thanks

[diamondave5]

your awesome, i will give it a try, thanks

[diamondave5]

well i did it, still no luck

[jeffpn]

Is your original sound card integrated (built into your motherboard)? If so, you need to disable it in BIOS.

[Highheadspeed]

Try running Direct x diag and see if it's working ?

[diamondave5]

the original sound card was a soundblaster, it plugs into a slot on the motherboard, i lossed sound eniterly on the pc, bought a new sound card, a turtle beach riviera, i think should be enough "juice" to play sounds on games, anyway, unistalled the soundblaster, installed these drivers, pluged into the spot i took the soundblaster out, and it didnt work, so i had one empty space left, tried that one and it works, not sure if something went wrong with that original spot or the soundcard i took out, afraid to plug the soundblaster into the spot where the turtle beach is now incase thats what caused that slot to go bad, anyway, i have sound on the pc now, videos play fine, i can play a video of a plane from youtube or something and the sound is perfect, i only notice the "skips" flying the sim, i will try the direct x diag thing next, i was wondering, if i made a short recording of me flying a plane on the sim, then email it to someone and you play it on yours, will that tell me anything if its clear on yours? meaning maybe its my pc if its clear, or something in the sim if its jerky on yours?

[diamondave5]

okay, ran the diagx, heard all the tests it does through the different bits of sound, then it told me at the end my soundcard does not support hardare buffering, sounds will only play back from software buffering, what does that mean exaclty? is that my problem?

[Highheadspeed]

Originally Posted by diamondave5

the original sound card was a soundblaster, it plugs into a slot on the motherboard, i lossed sound eniterly on the pc, bought a new sound card, a turtle beach riviera, i think should be enough "juice" to play sounds on games, anyway, unistalled the soundblaster, installed these drivers, pluged into the spot i took the soundblaster out, and it didnt work, so i had one empty space left, tried that one and it works, not sure if something went wrong with that original spot or the soundcard i took out, afraid to plug the soundblaster into the spot where the turtle beach is now incase thats what caused that slot to go bad, anyway, i have sound on the pc now, videos play fine, i can play a video of a plane from youtube or something and the sound is perfect, i only notice the "skips" flying the sim, i will try the direct x diag thing next, i was wondering, if i made a short recording of me flying a plane on the sim, then email it to someone and you play it on yours, will that tell me anything if its clear on yours? meaning maybe its my pc if its clear, or something in the sim if its jerky on yours?

Ok dave PM me a recording and i'll try it on mine. Don't think it'll make any difference, but it a step in fault isolation.

Check bios settings that the onboard sound is disabled or if it's an older motherboard a jumper setting on your board.

Not sure about Hardware/Software error in DX diag. I think it's because your turtle beach riviera driver does not support a 22050 audio sampling rate, which is required for the Dxdiag. Maybe update latest dirvers if you haven't already.

This is worth a look to http://support.turtlebeach.com/site/.../587418889.asp

Driver here ftp://ftp.turtlebeach.com/pub/tbs/riviera/rivi_wdm.exe

Personally i would ditch this card....... to many problem/troubleshootin guides on there hompage means trouble to me

Good luck dave

[BladeCP02]

Originally Posted by jeffpn

A picture is worth a thousand words.

Woah Jeff, that's an interesting webpage. I've never seen it in that frame, nor the "gpsoftware" URL.

I think most of us use this, no? http://www.knifeedge.com/forums/

[opjose]

Originally Posted by diamondave5

okay, ran the diagx, heard all the tests it does through the different bits of sound, then it told me at the end my soundcard does not support hardare buffering, sounds will only play back from software buffering, what does that mean exaclty? is that my problem?

It means that the CPU is stuck doing all of the work.

Most good soundcards offload everything to an on board audio processor and do not use the CPU to keep the audio output buffer full.

Turtle Beach tends to specialize in audio cards for the home audio production crowd, so their cards are rarely ever used in testing other software.

You ideally WANT full acceleration support under DX9 or DX10... if another driver cannot get the audio card to pass the DX9 tests, then I'd change out the card.

[diamondave5]

well i took out the turtle beach, put my soundblaster back in the same slot the riviera came out of, it seems a little better but still does it, which is wierd cause this card used to work just fine, i am not sure what problem my pc had in the 1st place, but that one open slot in the motherboard doesnt work, maybe its messed up somehow, i thought about unistalling and reinstalling the sim, but then i would loose everything i guess, ie custom planes and edits ive done, its livable now, it amost sounds like static now, like if you wiggle a loose connection, like its comeing from in front of the sound, the motor tone sounds good, but there is something else going on, if that makes any sense, my connections are tight, cables look fine, i may try another set of speakers, i dont have any other than my home stereo ones, i am not sure if they have the same connection, i will take a look and see, thanks for the help so far guys, btw, i ran the dx test with my creative sound card and i got the same message at the end, the hardware buffering thing, like i said this one used to work i know for sure, maybe my pc is not working as well, like too much memory used or something, so a good sound card with the buffering capability may work?

[diamondave5]

high head speed, i sent a pm with my email link, saw no way to send file