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  #1  
Old 11-29-2011, 03:39 PM
Ryan Douglas's Avatar
Ryan Douglas Ryan Douglas is offline
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Location: Corvallis, OR
Posts: 2,617
Expansion Pack won't install for RealFlight 6?

PROBLEM:
My Expansion Pack(s) won't automatically install for RealFlight 6. I insert the Expansion Pack disk, but it does not seem to find my RF6 installation.

AFFECTS:
Can affect Expansion Packs 1-8. It only happens in rare circumstances, and only with RealFlight 6.

SYMPTOMS:
Carefully read each symptom description below to find the one that describes your exact situation, then follow those instructions. They are all slightly different.


Scenario #1

Symptom:
I have 2 or more previous versions of RealFlight installed (ex: G4 & G5). When I try to install an Expansion Pack, it gives me the option to install for one of those older products, but RealFlight 6 does not appear in the list.

Solution:
  1. Select one of the products in the list and click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #2

Symptom:
I have only 1 previous version of RealFlight installed (G3, G4, or G5). When I try to install an Expansion Pack, it never prompts me to select RealFlight 6. Instead, it wants to install in the G3/G4/G5 directory (whichever one is on your system).

Solution:
  1. Exit the Expansion Pack installer without installing.
  2. Insert your RealFlight 6 disk.
  3. Allow setup.exe to run if prompted.
  4. When the RF6 installer appears, exit it without installing.
  5. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #3

Symptom:
I have no other versions of RealFlight installed. When I try to install an Expansion Pack, I get the following error message:

"KEError 16078: Could not find a compatible base product on your system to use for the Expansion Pack X default installation location. If you know the location of a compatible product, please enter it manually before beginning the installation process."

Solution: DO NOT manually enter the RF6 directory. Instead do the following:
  1. Click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.


If you are still having problems, contact RealFlight Technical Support.
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  #2  
Old 05-24-2012, 06:04 AM
Mathias's Avatar
Mathias Mathias is offline
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Join Date: Mar 2012
Location: Gothenburg, Sweden.
Posts: 200
Cool

Quote:
Originally Posted by Ryan Douglas View Post
PROBLEM:
My Expansion Pack(s) won't automatically install for RealFlight 6. I insert the Expansion Pack disk, but it does not seem to find my RF6 installation.

AFFECTS:
Can affect Expansion Packs 1-8. It only happens in rare circumstances, and only with RealFlight 6.

SYMPTOMS:
Carefully read each symptom description below to find the one that describes your exact situation, then follow those instructions. They are all slightly different.


Scenario #1

Symptom:
I have 2 or more previous versions of RealFlight installed (ex: G4 & G5). When I try to install an Expansion Pack, it gives me the option to install for one of those older products, but RealFlight 6 does not appear in the list.

Solution:
  1. Select one of the products in the list and click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #2

Symptom:
I have only 1 previous version of RealFlight installed (G3, G4, or G5). When I try to install an Expansion Pack, it never prompts me to select RealFlight 6. Instead, it wants to install in the G3/G4/G5 directory (whichever one is on your system).

Solution:
  1. Exit the Expansion Pack installer without installing.
  2. Insert your RealFlight 6 disk.
  3. Allow setup.exe to run if prompted.
  4. When the RF6 installer appears, exit it without installing.
  5. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #3

Symptom:
I have no other versions of RealFlight installed. When I try to install an Expansion Pack, I get the following error message:

"KEError 16078: Could not find a compatible base product on your system to use for the Expansion Pack X default installation location. If you know the location of a compatible product, please enter it manually before beginning the installation process."

Solution: DO NOT manually enter the RF6 directory. Instead do the following:
  1. Click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.


If you are still having problems, contact RealFlight Technical Support.


I have installed exp.pack 5 to 8 together with RF 6 and for me it works absolutely perfect. I also can see them in the "select aircraft" meny. I now have almost 1000 aircrafts! with theese expansion-packs.
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Mathias

RF6 aerobatic-teamleader.

Last edited by Mathias; 05-24-2012 at 06:09 AM.
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  #3  
Old 02-23-2013, 11:21 PM
5113wh 5113wh is offline
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Join Date: Dec 2012
Posts: 1
I'll add a little to this. I had the third problem. Could not get it to work when I reloaded the expansion pack as directed.

What finally did get it to work was to follow the instructions as presented here, but at the last step, load the expansion pack in the RealFLight folder. If you try to let it go to the defaults, it tries to set up a folder next to realflight and can't see the installer.

Hope this helps.

v/r

Biill
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  #4  
Old 06-28-2013, 12:18 AM
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ven2s ven2s is offline
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Join Date: May 2007
Location: Tennessee
Posts: 98
Scenario Three worked for me! Thanks!!
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I'm fine, really...I'll panic later!
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  #5  
Old 08-05-2013, 12:01 PM
t28's Avatar
t28 t28 is offline
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Join Date: Dec 2010
Location: I don't know,Mars maybe
Posts: 8
Smile Thanks

Quote:
Originally Posted by Ryan Douglas View Post
PROBLEM:
My Expansion Pack(s) won't automatically install for RealFlight 6. I insert the Expansion Pack disk, but it does not seem to find my RF6 installation.

AFFECTS:
Can affect Expansion Packs 1-8. It only happens in rare circumstances, and only with RealFlight 6.

SYMPTOMS:
Carefully read each symptom description below to find the one that describes your exact situation, then follow those instructions. They are all slightly different.


Scenario #1

Symptom:
I have 2 or more previous versions of RealFlight installed (ex: G4 & G5). When I try to install an Expansion Pack, it gives me the option to install for one of those older products, but RealFlight 6 does not appear in the list.

Solution:
  1. Select one of the products in the list and click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #2

Symptom:
I have only 1 previous version of RealFlight installed (G3, G4, or G5). When I try to install an Expansion Pack, it never prompts me to select RealFlight 6. Instead, it wants to install in the G3/G4/G5 directory (whichever one is on your system).

Solution:
  1. Exit the Expansion Pack installer without installing.
  2. Insert your RealFlight 6 disk.
  3. Allow setup.exe to run if prompted.
  4. When the RF6 installer appears, exit it without installing.
  5. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.

Scenario #3

Symptom:
I have no other versions of RealFlight installed. When I try to install an Expansion Pack, I get the following error message:

"KEError 16078: Could not find a compatible base product on your system to use for the Expansion Pack X default installation location. If you know the location of a compatible product, please enter it manually before beginning the installation process."

Solution: DO NOT manually enter the RF6 directory. Instead do the following:
  1. Click OK.
  2. Exit the Expansion Pack installer without installing.
  3. Insert your RealFlight 6 disk.
  4. Allow setup.exe to run if prompted.
  5. When the RF6 installer appears, exit it without installing.
  6. Now reinsert your Expansion Pack disk and install it normally for RealFlight 6.


If you are still having problems, contact RealFlight Technical Support.
Thanks for the advice your a lifesaver!
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  #6  
Old 08-23-2013, 03:02 PM
Sniper121 Sniper121 is offline
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Join Date: May 2013
Location: Nebraska
Posts: 4
Thumbs up Another Solution that worked for me was ...

I rebooted my computer and started Win7 up in Safe Mode with Networking and then installed the expansion packs that wouldn't install. Then I rebooted with Normal Startup.
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