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  #1  
Old 12-05-2017, 09:36 AM
LuisTiago LuisTiago is offline
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KEError 16114

hi guys, Ive gotten RF8, download version to update my RF7.5
but, Im receive this message before install: KEErros 16114 : Failed Loading c:\Users\luis\Directx\dsetup.dll
and after:

KEError 16118: Unable to display the End-User...

I had already reinstall the DirextX on Win10, but nothing happened

someone had this problem?

Luis
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  #2  
Old 12-05-2017, 11:05 AM
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BrokeDad BrokeDad is offline
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Try re-installing Realflight from the main directory of a local drive or USB drive.
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  #3  
Old 12-05-2017, 04:14 PM
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Ryan Douglas Ryan Douglas is offline
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RealFlight 8 is different from all of its predecessors in this regard. We were able to do something that has been on the wishlist for quite some time and integrate the DirectX installation into the main RF installation. That means it's all or nothing. It won't let you install RF without the special DX9 helper .DLLs it requires. You are guaranteed to have them after RF8 finishes installing.

Luis, you must be doing something nonstandard with your installation attempt. It should not be looking for that file there. I suggest you contact RealFlight Support for assistance.
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  #4  
Old 12-13-2017, 12:52 PM
Tom T Tom T is offline
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Having the same issue with the 16114, and16118 error when trying to install my digital download onto my windows 10 laptop. Tried the suggestions posted above, but still cant get it to install. Sent support a line, but thought I would ask here too. Installed and runs fine on my big gaming PC.

Last edited by Tom T; 12-13-2017 at 12:54 PM.
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  #5  
Old 12-15-2017, 03:41 PM
Madcom Madcom is offline
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Hello

The installer is a bit bitchy. There must be no space in the folder where the "Realflight_8_Installer.exe" is.
Copy it to C: \ Realflight_8_Installer.exe and then the setup will run without problems.

Kind regards
Sven
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  #6  
Old 12-16-2017, 10:41 AM
Tom T Tom T is offline
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Oh I got it installed. Support suggested creating a new user account, then admin rights, install, and back to one user account and its flying now, thanks.
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  #7  
Old 12-21-2017, 11:06 AM
GordonB GordonB is offline
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Quote:
Originally Posted by LuisTiago View Post
hi guys, Ive gotten RF8, download version to update my RF7.5
but, Im receive this message before install: KEErros 16114 : Failed Loading c:\Users\luis\Directx\dsetup.dll
and after:

KEError 16118: Unable to display the End-User...

I had already reinstall the DirextX on Win10, but nothing happened

someone had this problem?

Luis
Exactly the same 2 error codes here too Luis.

I have down loaded the VR software from Tower Hobbies and have spent around 3 days, including today going round in circles. TH won't refund me my cash so I've opened a PayPal dispute to get it refunded. I have never had any problems uploading Realflight from Version 2 onwards, BUT they were all disk uploads.

Had an email from an RF person called H.Carman detailing a 'fix'. Never worked. Tried the idea here regarding putting it into the C drive..again didn't work. Totally going nowhere with this and the moral of this story is...never pay for a down load; get the disk and never buy from overseas.

Last edited by GordonB; 12-21-2017 at 11:07 AM. Reason: FORGOT THE PERSON WHO RAISED THIS PROBLEM
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  #8  
Old 12-21-2017, 11:49 AM
GordonB GordonB is offline
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Just updated by DirectX files...same two error messages still occurring.
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  #9  
Old 12-21-2017, 11:52 AM
GordonB GordonB is offline
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Quote:
Originally Posted by LuisTiago View Post
hi guys, Ive gotten RF8, download version to update my RF7.5
but, Im receive this message before install: KEErros 16114 : Failed Loading c:\Users\luis\Directx\dsetup.dll
and after:

KEError 16118: Unable to display the End-User...

I had already reinstall the DirextX on Win10, but nothing happened

someone had this problem?

Luis
I have down loaded the VR software from Tower Hobbies and have spent around 3 days, including today going round in circles. TH won't refund me my cash so I've opened a PayPal dispute to get it refunded. I have never had any problems uploading Realflight from Version 2 onwards, BUT they were all disk uploads.

Had an email from an RF person called H.Carman detailing a 'fix'. Never worked. Tried the idea here regarding putting it into the C drive..again didn't work. Totally going nowhere with this and the moral of this story is...never pay for a down load; get the disk and never buy from overseas.
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  #10  
Old 12-21-2017, 11:53 AM
GordonB GordonB is offline
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Quote:
Originally Posted by GordonB View Post
I have down loaded the VR software from Tower Hobbies and have spent around 3 days, including today going round in circles. TH won't refund me my cash so I've opened a PayPal dispute to get it refunded. I have never had any problems uploading Realflight from Version 2 onwards, BUT they were all disk uploads.

Had an email from an RF person called H.Carman detailing a 'fix'. Never worked. Tried the idea here regarding putting it into the C drive..again didn't work. Totally going nowhere with this and the moral of this story is...never pay for a down load; get the disk and never buy from overseas.
Since then have updated my direct x files but still the same 2 error messages...
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  #11  
Old 12-22-2017, 02:02 PM
JAdler JAdler is offline
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I am having the same issues trying to install on my surface book with windows 10. I tried all the recs in the thread with no success. anybody else have any other ideas?
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  #12  
Old 12-26-2017, 09:49 PM
kwesdog kwesdog is offline
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Same problem

Same exact problem on windows 10. Run as admin don't do anything. I don't have a goofy config. This is the only program that has this issue so I am thinking from an online download perspective the issue is not on my end and it is something with the .exe scripts pointing to the wrong directories.

Harry
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  #13  
Old 12-27-2017, 03:26 PM
12oclockhigh 12oclockhigh is offline
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call great planes software support.... see the grey bar at top of each forum page.
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  #14  
Old 12-28-2017, 08:55 AM
GordonB GordonB is offline
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At last success

Quote:
Originally Posted by GordonB View Post
Since then have updated my direct x files but still the same 2 error messages...
I bought a disk from my own country (UK) and it loaded successfully. After registering it, I updated to the latest version, again with no problems.

What is the moral of this story?

NEVER DOWNLOAD SOFTWARE WHEN A DISK IS AVAILABLE AND NEVER DOWNLOAD FROM AN OVERSEAS SITE

PS.....PayPal ruled in my favour and Tower Hobbies refunded my $99.99 in full. A nice Christmas ending
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  #15  
Old 01-09-2018, 07:48 PM
MShaughnessy MShaughnessy is offline
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GordonB, glad you got what you felt is right, however, at least in CA it is illegal to return software because it can be uploaded to you pc and all you need is an activation code.

I had the same errors and tried the following based on the above suggestions. First i tried moving the .exe file into the c drive and all that but still the same thing. then i did as tomt in post 6 did.
for windows 10 click the home key then go to settings. Once there you will see an icon labeled accounts with a little outline of a person, click here. Then on the left hand side there will be an icon labeled family and other people click that then click the plus sign that says add someone else to this pc.

I believe the key here is to create a username that does not have any spaces. My original account had my first name then a space and my sur name. My error read exactly like Luis's "c:\Users\luis\Directx\dsetup.dll " except there was a mike instead of luis. I think the break in my user name made what ever was finding the file give up or it wasn't named right. Anyway when i made the user name just mike and then ran the .exe it pulled up a release form instead of the error message and everything went smoothly from there.
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